It’s important to distinguish between appreciating people from making them feel special . You still want others to be appreciated . You must make sure that the important people in your life know that they are important.
It is difficult to be successful, both professionally and personally, without people who support you and fill in the gaps. This is a common theme. Consider the people in your life. Who has had a significant impact on your career and family? Are you making those people feel irreplaceable? Are you proud of them? Do you give credit to them for everything they do for your company? Do you seek their opinions about matters that are important to you, and your company’s success? Do you let them know how valuable their opinions are? Do you care about the things they care?
I keep a note in my phone that contains the names of special people in my world. I also wrote their names and what was most important to them. Understanding their needs allows me to help them win. Helping them win is a way for me to show how important they are.
What can you do to make your clients feel special? What I refer to as the “black card” service standard that includes special treatment. We pick up clients, drive them to meetings, and create a spa-like environment in the bathrooms. There is also an outdoor lounge for people to gather during breaks. We offer snacks and drinks, can print their boarding passes, and even wash their cars if they have driven them. We want our clients feel like we are their concierge. This is one way that we show them how much they matter to us.
What about your family? Are you willing to go the extra mile for your family to make them feel special? Do you listen to your children , give them compliments and do special things? Every year, I take thousands of photos of my family and spend hours creating albums on CDs that allow us to share the memories. Family members will be amazed at how much effort I put into these albums. They are my family’s vacation companions. I go to every milestone and birthday celebration with them. When they feel loved, people blossom.
What can you do to show compassion for those you love?
This article was originally published May 2015, and has since been updated. Photo by Odua Images/Shutterstock
SUCCESS first published the post Making Others Feel Significant.